DEBIASING OUTCOME EFFECT DALAM PENILAIAN KINERJA: SUATU STUDI EKSPERIMEN

DEBIASING OUTCOME EFFECT DALAM PENILAIAN KINERJA:

SUATU STUDI EKSPERIMEN

JESICA HANDOKO

Unika Widya Mandala Surabaya

Abstract

Performance appraisal involves judgmental evaluation from character, behavior, or achievement from employee(s), that further will become a base for decision making and personnel development plan. Involving judgmental considerations have bias consequences, that might be de-motivated performance. This research will be conducted for answering three main research questions: (1) whether using financial or non-financial measures create outcome effect?; (2) whether controllability appraisal by top management will reduce or minimize outcome effect?; and (3) whether understandability (because of having outcome knowledge) appraisal by top management will reduce or minimize outcome effect?

Five hundred fourteen students of Faculty of Economics from UKWMS participated in this 2x4x2x2 between-subjects experimental design project. Hypothesis testing using univariate ANOVA conclude: (1) there is significantly outcome effect in performance appraisal (p-value = 0.00), (2) there is no significantly result that non-financial measures extended outcome effect, and (3) there is controllability appraisal and outcome knowledge effect in minimizing outcome effect, but it still not statistically significant.

Keywords: Performance Appraisal, Outcome Effect, Financial and Non-financial Measures, Controllability Appraisal, Outcome.

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