PENILAIAN KEPUTUSAN INVESTIGASI VARIAN:
EFEK OUTCOMES dan FRAMING[1]
JESICA HANDOKO
Unika
Widya Mandala Surabaya
Performance
appraisal involves the judgmental evaluation of jobholder’s traits, behavior,
or accomplishments as a basis of making important personnel decisions and
development plans. Performance appraisal should be made by performance
appraiser on the basis of valid and reliable evidence, including when he/she
evaluates his/her subordinate (a decision maker) who made variance investigation
decision. It predict: (1)
Outcome bias will have an impact on the
perceived benefit of the investigation, (2) Investigation expenditures matched with perceived benefit are framed as
costs while those without perceived benefit are framed as losses, and (3) evaluators with a cost frame provide higher
performance ratings than those with a loss frame.
A
2 x 2 between-subjects laboratory experiment design, with one hundred and
ninety one Cos t Accounting students
demonstrates that outcome effect affect performance appraisal significantly (p-value = 0,023).
When managers did not investigate cost variance, they were evaluated more
unfavorably when investigation revealed problems in the system. Furth er, the
investigation outcome affect the
perceived benefit of the investigation significantly (p-value < 0,05),
expenditures with perceived benefit are
framed as costs while those without perceived benefit are framed as losses.
Thus, paying premium frame in this research conclude moderately significant
framing effect on higher performance.
Keywords: Variance investigation, Outcomes, dan Framing.