Monday, 8 October 2012

PENGARUH SISTEM AKUNTANSI MANAJEMEN TERHADAP HUBUNGAN MANAJEMEN KUALITAS PROSES DAN KINERJA KUALITAS PRODUK


PENGARUH SISTEM AKUNTANSI MANAJEMEN TERHADAP HUBUNGAN MANAJEMEN KUALITAS PROSES DAN KINERJA KUALITAS PRODUK

Bertha Kusuma Wardani
Universitas Islam Sultan Agung, Semarang
bertha_cookies@yahoo.com

Muhammad Ja’far S.
Universitas Islam Sultan Agung, Semarang
mjafarsyah@yahoo.com

ABSTRACT

The research was done to investigate the influence of interaction Effects of Management Accounting Systems and Process Quality Management on Product Quality Performance. Using residual analysis approach, the research tested the hypotheses.
The data was collected from Managers of manufacturing business in Central Java. There are 47 samples was collected by using direct survey and was chosen by purposive random sampling.
The result indicates that, there are no significant interaction effects of Process Quality Management and all three Management Accounting Systems measures on internal quality management. The results also indicate that, except for feedback, external quality is not function of the interaction between Process Quality Management and Management Accounting Systems variables. Based on this research, it is proven that feedback is moderating variable of the relation between Process Quality Management and Product Quality Performance.

Key Word: Management Accounting Systems, Process Quality Management, Internal Quality, External Quality

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